VOKRA’s looking for a full-time, temporary Reception and Administrative Assistant to work out of our Operations Centre. This position is only open to individuals between the age of 18 – 30 and candidates must be eligible to work in Canada.
Hours per Week:
35 hours per week; maximum of 8 hours per day
- Must be able to work weekends and statutory holidays.
- Workdays will vary from week to week.
- This is a full time, eight-week summer contract job opportunity to commence on July 2, 2019.
Required Skills and Attributes
- Excellent written and oral English communication skills
- Ability to work in a fast paced and dynamic team environment
- Strong attention to detail
- Confident self-starter with strong multi-tasking skills
- Effective interpersonal skills
- Customer service oriented
- Intermediate computer and social media skills
- Recent reception and or administrative assistant experience is a definite asset.
Other Job Requirements:
- Must be flexible and able to adapt to changing daily work environment
- Daily data entry
- Ability to lift items to a maximum of 20 kg
- Must be comfortable and able to handle tame and or shy cats/kittens.
Duties and Responsibilities
- Reception – Greet visitors and fosters at our Operations Center – ensuring that they are directed to the appropriate team member(s)
- Answering the phone, voicemail, emails, and direct as appropriate.
- Volunteer Management – Ensure that volunteers sign in for their shifts; ensure volunteer has signed the liability form
- Inventory Management – Daily, replenish the food and litter in the front office from the supplies in the back room. Ensure that all fosters that pick-up supplies record what they take in the inventory book.
- Data Entry/Filing – Filing documentation, Sorting mail
- Cat management data entry (using “Pencilneck”)
- Merchandise Sales and Donations – Handling cheque and or cash payment for VOKRA merchandise sold at reception, and for donations as received, and recording information appropriately
- Merchandise and brochures replenishment
- General Administration
- Opening and or closing procedures
- Daily updates to the cat/kitten control board (i.e. comings & goings)
- Creating tracking binders and updating cat information in online databases
- Preparing supply packages for fosters and providing basic information
- Other administration duties as required
- Inventory Control – Cat food and litter supplies, Medications, Operations Center supplies and consumables
Note: This position is funded by Canada Summer Jobs
Job Type: Temporary
Salary: $14.00 /hour
Want to apply? Email your resume and cover letter to firstname.lastname@example.org.
This May we’re celebrating Robbyn Gulka, a volunteer who dedicates her time to ensuring our Operations Centre is spic and span. With so many kitties in our care, it doesn’t take long for the mess to pile up. Volunteers, like Robbyn, are vital to ensuring the kitties live in a clean and safe environment while they’re staying at Ops.
Here Robbyn tells us in her own words why she volunteers with VOKRA:
I began volunteering with VOKRA shortly after moving to Vancouver (from Ottawa) in October 2016. It’s hard to believe it’s already been 2.5 years! I had spent several years volunteering for the Ottawa Humane Society, so when I moved here I wanted to continue with volunteer work in some capacity. I have always been surrounded by cats – I grew up with them as a child and have adopted cats as an adult.
At VOKRA I work the Ops & Maintenance shift on Saturday afternoons. I undertake a lot of cleaning/washing/disinfecting (dishes, cat carriers, kennels and litter boxes) – as well as laundry and cat trees. I also support VOKRA by regularly mentoring new volunteers. On any given weekend new people will shadow me to review the Ops protocols and procedures. As I’ve been around a while, I’m happy to help in this regard.
The best thing about volunteering is the satisfaction I get from knowing that my time and efforts have a meaningful purpose. Aside from this, I love spending time socializing with the cats and it’s been an absolute pleasure meeting and getting to know the entire VOKRA team.
This past October, I lost my 16 year old cat, Maeve, to illness. It was a tough transition for me, as we had been together since I adopted her when she was 7. Just prior to her passing, I met Bumble one Saturday at VOKRA. I’m sure many people will remember Bumble. She was born in VOKRA’s care on April 2, 2016 (originally named Lavender) and then adopted by a family along with her sister. The adoption, unfortunately, didn’t work out for Bumble. After more than a year she was displaying behavioural issues and consistently peeing outside her litter box. She was subsequently surrendered back to VOKRA – and this is about the time I met her. Unlike a lot of the cats who arrive at the Ops Centre, Bumble was pretty chill. A little on the big side, she had to maneuver outside her kennel in order to be pet. She loved the attention. I think I was struck by her markings, but also by her stature. Aside from a few extra pounds, she’ very tall and long for a female cat. Anyway, I ended up keeping tabs on her as she transitioned to foster care, and eventually I tracked her down and adopted her in late December. She’s no longer Bumble (although sometimes I affectionately refer to her as such). Her name is now Rena and she has been a treat to have around. She’s a spunky three year old kitty… full of beans and energy. She loves food and her laser toy, and she’s a kneader. When she’s in the mood, she’ll snuggle up with me and knead endlessly. To save my skin, I have to wear heavy sweatshirts or sweaters:)
THANK YOU Robbyn for volunteering and for adopting Rena! All the time and effort you put in at our Operations Centre is very much appreciated.
As a volunteer-driven non-profit, we clearly couldn’t do what we do without our extremely dedicated and hard working team of volunteers. Thank you to each and every one of you!
VOKRA is always in need of volunteers. If you’re interested in volunteering with us visit our website at vokra.ca/volunteer.